November 22nd, 2019
Ancora Games publishes applications (“apps”) for mobile devices. “Ancora Games” or “we,” “our,” or “us” refers to Ancora Games in this Privacy Policy. For the purposes of data protection laws, Ancora Games is the "data controller" of your personal information. The apps are a free to play games (with optional in-app purchases), and in order to maintain the high quality and great user experience we process information from and about you in particular to improve the entire experience in the apps and to support our internal operations.
This Privacy Policy applies whenever you play our apps or otherwise access any of our other products, services, content, websites (https://ancora-games.firebaseapp.com, among others) and/or the other domains provided by Ancora Games, together referred to as “Services.” By using any Services, including when you play or access Services through social networks or mobile devices, you agree to the collection and use of your information as set forth in this Privacy Policy.
If you do not want Ancora Games to collect, store, use or share your information in the ways described in this Privacy Policy, you should not play Ancora Games’s apps or use Ancora Games’s Services.
This Privacy Policy describes:
The information we collect about you falls into two categories: information you provide directly to us, and information we collect automatically.
When you use our Services, through a social network or through Ancora Games, you can provide us information directly. We will store the information you provide us directly on our systems and use it for the purposes described in this Privacy Policy.
Some apps or parts of our Services use a registration or account set-up process where you will be asked to give us certain information, including:
When you contact us, we will collect and store the contact information you give us (generally, your name and e-mail address), information about your game play or activity on our Services. We will also store the communications you have with us and any information in those communications in order to provide support.
If you play Ancora Games's apps or access any of our other Services by using a social network (such as Facebook) ID, we automatically receive certain information about you from the social network, depending upon the Ancora Games app you’re playing, the social network, and your friends and your privacy settings on that social network. For example, Ancora Games will automatically collect and store some or all of the following information provided by the social network:
If you access our Services from a social network, you should also read that social network’s Terms of Service and Privacy Policy. If you are unclear about what information a social network is sharing with us, please go to the social networks where you play our apps to find out more about their privacy settings.
We, and service providers acting on our behalf, like Google Analytics, store log files and use tracking technologies such as:
We and our service providers use these technologies to collect and analyze certain kinds of technical information, such as:
Please note that companies delivering advertisements on our Services may also use cookies or other technologies as described below in - Third Party Advertising and Analytics, and those practices are subject to those companie's own policies.
For more information on how to limit the types of cookies you allow, please see - Opting out of Cookies.
If you play Ancora Games apps or access our other Services on your mobile device, in addition to your device identifiers, we may also automatically collect:
We may also automatically collect, with your permission, your precise GPS location information.
Sometimes, we (or our service providers) may use the information we collect -- for instance, usernames, IP addresses and unique mobile device identifiers or other IDs (like social network ID) -- to locate or try to locate the same unique users across multiple browsers or devices (such as smartphones and tablets), or work with providers that do this, in order to better tailor content and features and provide you with a seamless experience across devices. If you wish to opt out of cross device tracking for purposes of interest-based advertising, you may do so through your Android or Apple device-based settings.
We, or our service providers, primarily use the information we collect and store to improve the experience for our users, but we will also use that information for other purposes, including:
If you provide your e-mail address to Ancora Games, we will use it to respond to your customer support inquiries, inform you about in-app activity, including comments from friends and in-app status updates and upgrades. Some messages, such as invitations to friends to play an app, may include your name and profile photo. We may also send promotional e-mail messages and promotional SMS messages (e.g. text messages) ("Promotional Communications") directly or in partnership with other parties, in accordance with your marketing preferences. Each Promotional Communication will offer you choices about receiving further messages.
For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.
We may aggregate and/or anonymize any information collected through the Services so that such information can no longer be linked to you or your device (“Aggregate/Anonymous Information”). We may use Aggregate/Anonymous Information for any purpose, including without limitation for research and marketing purposes, and may also disclose or publish such data for industry analysis, demographic profiling, marketing, analytics, and advertising, and other business purposes.
If you are located in the EU/EEA, the legal bases for using your information as set out in this Privacy Policy are as follows:
We will share your information (which may include personal information) with third parties or allow third parties to collect this information from our Services in the following circumstances:
From time to time, Ancora Games may share Aggregate/Anonymous Information about use of the Services for industry analysis, demographic profiling, marketing, analytics, advertising, and other business purposes. The sharing of such data is unrestricted.
The Services allow you to interact with other players. In most Ancora Games apps, if you play or register through a social network (for example, Facebook Connect), your friends will see your name, profile photo and your app activity. In some Ancora Games apps, other players, including those who are not your social network friends, will be able to see your app activity and profile, which may include your name or user name and your profile photo, and communicate with you within our Services. In certain cases, your profile photo, can reveal your social network ID, and access to a social network ID, may allow others to view the public information associated with your related social network profile or Ancora Games account. Other players may be able to send you app requests or friend requests through the related social network’s or Ancora Games's features.
We allow advertising on our Services so we can continue to offer many of our Services for free. To do so, we allow third parties (e.g., ad network and ad servers) to serve tailored ads to you on the Services, other sites, and in other applications, and to access their own cookies or tracking technologies on your computer, mobile device, or other device you use to access the Services. When advertisers or ad networks place ads in our Services, they may collect or we may share with them and with analytics providers the following types of information from our Services:
This information may be used to:
Advertisers or advertising networks may collect this information by using one of more tracking technologies described above, such as browser cookies and web beacons.
Please note, if you click on a third party advertisement, you may no longer be on a site hosted by Ancora Games or the social network through which you are playing Ancora Games's apps.
If you do not want to receive tailored in-application advertisements from third parties, please see - How to Access, Update and Manage Your Information—Opting Out of Third Party Tailored Advertising.
We may also use third-party web analytics services (such as those of Google Analytics) on our website Services to collect and analyze traffic and player activity through cookies and similar tools to improve your experience; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.
Your information, the contents of all of your online communications in our Services, and the communications between you and Ancora Games may be accessed and monitored as needed to provide our Service and may be disclosed:
Ancora Games apps or their purchase pages may display an “offer wall” that is hosted by an offer wall provider. An offer wall permits third party advertisers to provide virtual currency to players in exchange for interacting with an advertisement or for completing a marketing offer that may include signing up for an account with one of those advertisers. These offers are not made by Ancora Games. These offers may be shown to you based on certain technical information, like your geographic area or de-identified demographic information. If you click on one of these offers, you will no longer be on a site hosted by Ancora Games or the social network through which you are playing Ancora Games's apps. To properly credit player accounts and to prevent fraud, a unique identifier, in some cases your social network ID or Ancora Games player ID, will be shared with the offer wall provider.
We may share information we collect with our affiliates.
We may share information we collect with our third party service providers that perform services on our behalf, including, but not limited to, payment processing, e-mail delivery, hosting services, and customer service.
You have certain rights with respect to your information as further described in this section.
If you would like further information about your legal rights under applicable law or would like to exercise any of them, please contact us using the information in the “Contact Us” section below at any time. Your local laws may permit you to request that we:
We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. We may request you provide us with information necessary to confirm your identity before responding to your request.
If you no longer want Ancora Games to use your information, contact us at contact.ancoragames@gmail.com. Place "Delete My Account" in the subject line and include your first name, last name, e-mail address and your social network ID for the social network from which you access our Services (if applicable) in the body of the e-mail (for example, your Facebook user ID). We will respond to your request within the time period stated by applicable law. If you make such a request, you may no longer be able to play such app or use our Services.
To manage the information Ancora Games receives about you from a social network, like Facebook, where you play our apps, you will need to follow that social network’s instructions in order to update your information and change your privacy settings.
To review and update information associated with your Ancora Games app profile in certain apps, visit the “settings” page in that app. You also can manage some aspects of information collection and use by visiting the “settings” page of your mobile device and reviewing the permissions of each application or “app.”
Once Ancora Games receives your information from a social network or your mobile device, that information is stored and used by Ancora Games in accordance with this Privacy Policy. You may access and update that information as described below.
If you have previously allowed us to access your geolocation data and you no longer wish for us and our service providers to collect and use GPS location information, you may disable the location features on your device. Please see your device manufacturer settings. Please note that if you disable such features, you will not be able to access or receive some or all of the services, content, features, and/or products made available via the Services.
When you install our apps on your mobile device you can choose to receive push notifications, which are messages an app sends you on your mobile device even when the app is not on. You can turn off notifications by visiting your mobile device’s “settings” page.
We neither have access to, nor does this Privacy Policy govern, the use of cookies or other tracking technologies that may be placed on the device you use to access the Services by non-affiliated third parties. If you are interested in more information about tailored advertising and your choices to prevent third parties from delivering tailored web and mobile web advertising you may visit the following websites:
These opt-out tools are provided by third parties, not Ancora Games. Ancora Games does not control or operate these tools or the choices that advertisers and others provide through these tools.
In addition, if you do not want to receive tailored in-application advertisements from third parties that relate to your interests in apps on your mobile device, you may opt-out by adjusting the ad tracking settings on your device. You can also reset the “Advertising Identifier” (like an IDFA) from your mobile device’s settings page, which will prevent continued use of existing behavioral data tied to the previous “Advertising Identifier.” In addition, depending on the platform provider (such as Apple or Google), you may be able to download apps, such as the Digital Advertising Alliance’s “AppChoices” app, that offer to provide you with control regarding the collection and use of cross-app data for tailored advertising. Like the opt-out tools mentioned above for web, these mobile opt-out tools are provided by third parties, not Ancora Games. Ancora Games does not control or operate these tools or the choices that advertisers and others provide through these tools.
Please note that you may still receive advertisements from third parties within Ancora Games's apps even if you opt-out of tailored advertising but they will not be based on your activity across unrelated web sites or apps.
You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. If you disable cookies, you may lose some of the features and functionality of our Services because Ancora Games cookies are necessary to provide our web-based Services.
Our websites and apps may contain advertisements from third parties, which are companies other than Ancora Games that may link to their own websites, online services or mobile applications. We are not responsible for the privacy practices or the content of these third parties, and the collection, use, and disclosure of your information will be subject to the privacy policies of those third parties. If you have any questions about how these third parties use your information, you should review their policies and contact them directly.
Please see the links below to learn more about the data practices of the third-party advertising partners that we use or may use:
Our websites and apps are not for children under the age of 13 and we do not knowingly collect any personal information from children under 13. Children under 13 should not use our websites or apps at any time. If we learn that we have inadvertently gathered personal information from a child under 13, we will take reasonable measures to promptly remove that information from our records. We do not knowingly process data of EU residents under the age of 16 without parental consent. If we become aware that we have collected data from an EU resident under the age of 16 without parental consent, we will take reasonable measures to promptly remove that data. We also comply with other age restrictions and requirements in accordance with applicable local laws.
Please note that privacy laws vary from jurisdiction to jurisdiction, and the laws applicable in the location where your information is transferred, stored, used or processed, may be different from the applicable privacy laws in the country in which you are resident.
We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws. For instance, we may retain some information for a few years after you have closed your account with us if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.
We implement appropriate security measures to protect the security of your information. If you have an account registered directly with Ancora Games, your profile information is protected by the password you use to access your Ancora Games account. It is important that you protect and maintain your Ancora Games account’s security and that you immediately tell us of any unauthorized use of your account. If you forget the password to your Ancora Games account, the Service allows you to request that instructions be sent to you that explain how to reset your password. If you access our Services through a social network and your social network account is hacked, this may lead to someone playing your Ancora Games apps without your permission. So, be careful to keep your social network account information, including your social network account password, secure as well. We urge you to log out of your Ancora Games account and any social network account you have used to access our Services after you use it.
We reserve the right to modify this Privacy Policy at any time, so we encourage you to review it frequently. You should periodically check this privacy page for updates. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. Your continued use of the Services signifies your acceptance of our Privacy Policy as modified.
If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please contact us at contact.ancoragames@gmail.com.